Westwood Community Choice Electricity (CCE) is a program offered by the Town to provide residents and businesses more electricity supply options by pooling the electricity usage of thousands of users in Westwood. The Program is a Town-vetted alternative to Eversource’s default supply and other third party electricity suppliers.
Westwood’s Aggregation Plan was approved by the Department of Public Utilities on September 30, 2022. Stay tuned as the Town is currently evaluating opportunities to launch the Program and will conduct an extensive education and outreach campaign before launch to make you aware of the Program. Please note, Westwood CCE will never call you or knock on your door.
The Aggregation Plan describes how the Program will operate and includes the education and outreach plan, as well sample customer notification documents. Read the Westwood CCE Program Plan approved by the Department of Public Utilities here.
Goals of Westwood CCE
Competitive, Stable Price
Using strategic purchasing, combined with the bulk buying power of thousands of households and businesses in the Town, Westwood CCE looks to provide competitive, stable rates.
While the Program cannot guarantee savings to customers in the future, we expect the Program will perform well and remain competitive over the years to come.
More Renewable Energy
Westwood CCE’s standard and optional products include more renewable energy than required by Massachusetts. This means you can use cleaner electricity and support the growth of renewable energy generation in our region.
Increased Choice and Easy Participation
The Program offers different options for electricity supply so that everyone in Westwood CCE can find an option that fits their budget and climate goals.
Participants in Westwood CCE may leave the Program at any time without penalty.
How it Works
Westwood CCE does not replace Eversource as our electric utility. The utility continues to deliver electricity, repair outages and manage all billing. The Program offers alternatives for the Supply portion of your bill. See the Understanding Your Bill section on the Eversource website to see the difference between Supply and Delivery sections.
The Program is open to electricity customers in Westwood – whether they are a resident, business, renter or owner.
Prior to program launch, Westwood will conduct extensive education and outreach to notify our community.
The Program is structured with voluntary participation and automatic enrollment.
- Voluntary participation: customers can leave the Program at any time without penalty, either before the Program starts or during.
- Automatic enrollment for most: in Westwood, most residential and some business customers are receiving their electricity supply from the Eversource Basic Service. For these customers, entry into the Program will be simple and easy. They will be given a 30-day period during which they have the opportunity to opt out (i.e., not participate) or choose one of the program’s optional products. Those who do not opt out are automatically enrolled in the Program.
Customers eligible for automatic enrollment will periodically receive a Customer Notification Letter in the mail. It will have program details and provide ways to opt out via prepaid mailer, phone and online form.
- Opt-in required for some: Those Westwood residents and businesses who have already chosen an electricity supplier other than Eversource are not automatically enrolled in the Program, though they can voluntarily opt in to the Program at any time. The Department of Public Utilities advises all customers of third party suppliers to check their contract terms as their supplier may charge them a fee or a penalty to leave before the end of their contract with that supplier.
Solar electricity consumers will not be impacted and will continue to receive all net metering credits while participating in the Program.
Budget Billing and Low Income Delivery Rate customers will continue to receive those benefits while participating in the Program.
Questions & Support
Have questions or need help? Please visit the contact us page, which contains a form for comments.